Services

TechWana and Software Inc provides a wide range of services in implementation and support of SAP system. We understand that no two companies have the same requirements and it is critical for us as an IT solutions supplier to understand the business, which enables us to apply the best solutions and create a win-win situation for all our clients. We have experience and over a decade of expertise in SAP versions ranging from 4.6C to ECC 6.0.

We offer functionalities to optimize every aspect of your business process, from financial accounting and marketing, to manufacturing and service, along with sales, distribution and business warehousing. Our SAP practice can optimize information throughout your organization’s entire supply chain. Our highly qualified consultants update the latest skills time to time, as per market and client requirements. Our top-notch talent pool and superior client relationships allow us to serve a unique and diverse set of clients, with high quality and result-oriented performance.

We have dedicated ourselves to all the areas of SAP, be it functional or technical, and this is why we know and understand the issues you face. Our experts will translate your simple description of the requirement into the actual technical requirement, without any extra cost. When you work with us, all you can expect is great quality and breath taking results. Based on the interpretation given by our experts, we will have the right consultant ready work on your problem. We make our entire SAP team available to make sure that your system is fully operational to meet your needs at all times.

With unique proficiency for the execution of business or considering SAP, Techwana supports the full project lifecycle—from evaluation, blueprinting, realization, go-live, change management support and training.

Techwana provides comprehensive SAP technical consulting services including infrastructure, security, and upgrade services.

Our support and training services are all about making a difference in how well you execute change in your organization and providing your users and IT team with the right level of support to ensure continued success.

Techwana provides expertise and flexible service options for your development projects – from basic developments such as reports or process flow enhancements to full-blown development of new functionality and applications.

At TechWana, we also offer Quality Assurance services to support clients with effective and efficient testing services. TechWana experts will support your project team to ensure that your projects are fully tested documented and ready for rollout to your users.

Whether augmenting technical skills in an implementation or outsourcing a comprehensive development project, our Systems Development group offers competence in planning, design, development and data conversion of major applications and packages, through proven methodologies, processes, tools and frameworks.

Most businesses realize that sustaining all of their technology on-site has outlived its usefulness. Change is necessary but decision makers are so consumed with fighting daily fires they don’t have the time or resources to determine a long-term solution.

More and more businesses are transforming to the cloud for increased business agility and operational economies. TechWana can provide the expertise and technology for you to leverage today’s powerful new approaches to enterprise computing.

TechWana can help you re-imagine IT using our cloud solutions as the foundation. We offer web, virtual and dedicated servers hosted in our secure data center.

TechWana helps you eliminate the hassle and cost required to manage and maintain your own equipment. Free up limited resources to focus on other projects. With TechWana cloud computing services, you can get the benefits of a secure, enterprise-class data center for a fraction of the cost of an on-premise solution.

TechWana Cloud Services helps you with the following benefits including but are not limited to:
  • Create efficiency by consolidating and standardizing your IT environment.
  • Meet growing demands for users and customers.
  • Speed time to market of new applications and services.
  • Significantly lower energy consumption.
  • Leverage IT to move the business forward, not just maintain the status quo.
  • Supplement in-house knowledge with expertise from certified engineers and developers.

TechWana has helped organizations large and small to dramatically reduce the cost of administration, development, testing, and deployment of applications in the cloud.

Production Support

TechWana Production Management Efficiency model helps the global enterprises enhance the efficiency of their production support operations.

The Challenge

The Organizations deploy multiple applications to support their globally spread business and use different practices and procedures to maintain and manage these applications. The difference in processes, methodologies, and tools lead to inefficiencies in production management. Some of the major challenges are:

  • Higher cost involved in managing applications.
  • Operational inefficiency in the production environment.
  • Lack of governance structure in production and support.
  • Inconsistent and incomplete service performance measurement.
  • Difficulty in managing tacit assets.

Lacking the necessary expertise and resource bandwidth in-house the clients partner with TechWana to enhance their operational efficiency and cost competitiveness.

The Solution

TechWana leverages its onsite-offshore consulting model and engages a team of consultants with expertise in various domains such as process, application management, assessments, technology, and tools. The onsite teams thoroughly access and analyze the client’s processes, tools, and applications. The offshore team, on the other hand, conduct an in depth analysis of the assessment observations. The overall model not only ensures proper skills for the engagement but also a cost effective, 24×7 solution models to deliver performance.

Through its proven consulting solution methodology, TechWana focuses on:
  • Building synergies across various production support units through common definitions in terms of processes and tools.
  • Leveraging industry best practices to design an integrated operating model.
  • Establishing a rationalized resource model in terms of L1-L2-L3, leveraging onsite-offshore model for cost optimization.
  • Setting up seamless architecture for achieving effectiveness and efficiencies and continually improving on the same.

The engagement starts with the assessment phase followed by the development and deployment phases. TechWana analyses data from applications, current production issues, operating model, processes & practices, tools, and role definitions. Strong focus on improved application stability, reduce TCO, and improved efficiencies, TechWana designs a Production Management and Efficiency (PME) model by leveraging other industry best practices and its proven methodology. The design principles engaged to architect this model are:

  • To provide clear expectations to each of the stake holders within the framework through well defined roles and responsibilities.
  • To define standard processes that can be easily implemented, managed and continually improved.
  • To provide for improvement sustenance in a changing environment.
  • To provide built-in dimensions to achieve breakthrough excellence with a focus on improving the overall operational efficiency in providing application support.

 

Program Management Support

TechWana offers program and project management services through its IT Management Optimization (IMO) Practice. IMO does this by delivering consulting services and managed services built upon industry recognized intellectual property and time-proven know-how gained from over years of industry experience.

TechWana offers services that illustrates IT investment flow and the impacts of key inter-related IT processes that influence project and program cost, quality, and throughput.

TechWana offers rich experience and deep expertise in BPM technology. Our Business Process Management (BPM) Services offers process centric solutions for today’s agile business to identify, design, execute, document, monitor, control, and measure both automated and non-automated business processes to achieve targeted results consistent with an organization’s strategic goals.

These processes include:
  • Project Portfolio Management.
  • Program and Project Management.
  • Quality Management.
  • Sourcing Management.

Our IMO’s expertise in each of these processes guarantees that the right issues are being addressed, the right way.

IMO has also established specific Service Offerings geared to address some of the most pressing IT management issues today.

These include:
  • IT Investment Management Diagnostic – A diagnostic-oriented consulting service that evaluates the effectiveness and alignment of current processes and provides specific, actionable recommendations for optimizing these to address the needs of the organization.
  • PMO Managed Service – An industry first service for outsourcing an existing or desired PMO function to radically improve its efficiency and overall effectiveness to the organization it serves.
  • Application Portfolio Outsource ability Diagnostic – A consulting service which independently evaluates the benefits and risks of outsourcing targeted applications within an IT portfolio, and provides recommendations on what and how to outsource to provide maximum expected benefit to the organization.
  • Offshore Risk Assessment Service – A managed service to independently evaluate and profile the current application and offshore provider risks inherent within an organization’s existing offshore portfolio.